Shipping & Returns

NO REFUND, EXCHANGE OR STORE CREDIT ONLY

Customers may exchange ONE TIME .

RETURNS MUST MEET THE FOLLOWING REQUIREMENTS:

Item must be returned within 7 days of receipt of receiving your order.

Item must be unworn with no odors, smoke, perfume, etc.

Sale item ,Jewelry, lingerie, leggings, hosiery, swimwear and other accessories are final sale and can not be returned.  

Customer is responsible for shipping fees to send the order back to PromDressBridal.com

Customer is responsible for re-shipping costs for exchanges.

Shipping and handling fees are not refundable.

 Returns will be processed within 3-5 business days once we have received your returned package.

Please fill out the following information:

Order Date:

Order Number:  

Product codes returned:

Reason for Return:

How would you like us to handle you request :

Store Credit   

Exchange Item (Please fill out reorder section below):

Qty	Item Code	Size	Color	Unit Price	Total

Ship your order back to:

PromDressBridal.com